The Panel will post any information on the RPA website. It is freely available for downloading if you have internet access. If you do not have internet access copies will be made available upon request.

Information published in accordance with the Publication Scheme, but not available electronically, will also be made available upon request.

We will treat all requests for information on a fair and equal basis, and without prejudice. Where we are unable to provide the information you have requested we will explain why.

If you are not satisfied with the reasons we have given you have the right to complain.

All information will be provided free of charge unless otherwise specified within this scheme.

You can request published information by writing to:

Access to Information Unit

Rural Payments Agency

PO Box 69

Reading

RG1 3YD

Tel: 0118 968 7284

Fax: 0118 968 7114

email: ATIHelpdesk@rpa.gsi.gov.uk